Introduction
Welcome to Forest Mountain Farms ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products.
Please read this Privacy Policy carefully. By using our website or services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Personal Information
We may collect the following personal information from you:
- Name and contact information (email address, phone number, mailing address)
- Billing and shipping addresses
- Payment information (credit card details, billing information)
- Order history and purchase details
- Account credentials (username and password)
- Age verification information
- Communication preferences
Automatically Collected Information
When you visit our website, we automatically collect certain information about your device, including:
- IP address and location data
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referring website addresses
- Device identifiers and mobile network information
- Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect for the following purposes:
- Processing and fulfilling your orders
- Communicating with you about your orders, products, and services
- Providing customer support and responding to inquiries
- Sending promotional emails and marketing communications (with your consent)
- Improving our website, products, and services
- Analyzing usage patterns and trends
- Preventing fraud and ensuring website security
- Complying with legal obligations and enforcing our policies
- Conducting market research and gathering feedback
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:
Service Providers
We work with third-party service providers who perform services on our behalf, including:
- Payment processors
- Shipping and fulfillment companies
- Email marketing platforms
- Customer service providers
- Analytics and advertising services
Legal Requirements
We may disclose your information if required by law or in response to:
- Subpoenas, court orders, or legal processes
- Requests from government authorities
- Protection of our rights, property, or safety
- Investigation of fraud or security issues
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. Cookies are small text files stored on your device that help us remember your preferences and improve our services.
You can control cookie preferences through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.
Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:
- SSL/TLS encryption for data transmission
- Secure payment processing systems
- Regular security audits and assessments
- Access controls and authentication procedures
- Employee training on data protection
While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.
Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal obligations)
- Opt-Out: Unsubscribe from marketing emails at any time
- Data Portability: Request transfer of your data to another service
- Object: Object to processing of your information for certain purposes
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
Children's Privacy
Our products and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Forest Mountain Farms
Email: privacy@forestmountainfarmscbd.com
Phone: 1-800-CBD-FARMS
Address: [Your Business Address]